The NSW Government has announced new ticket reselling laws that start on 1 June 2018. The new requirements will be in Part 4A of the Fair Trading Act 1987.
The NSW Resale Laws will apply to some (but not all) events in NSW.
Some key features of the NSW Resale Laws (when they do apply) include:
- prohibiting the resale of tickets for an amount that exceeds the original ticket cost plus transaction costs, with transaction costs capped at 10% of the ticket cost;
- provided tickets are sold for no more than 110% of the original cost of the ticket, any condition that invalidates or cancels a resold ticket will be void. This means any absolute ban on resale of a ticket is invalid; and
- specifying details that must be included in listings including the original ticket price and location from which the ticket holder can view the event (including, for example, any bay number, row number and seat number for the ticket)
It is the obligation of Sellers to ensure ticket listings comply with the NSW Resale Law. Ticketmaster will be monitoring listings and where listings that breach the law are identified, the sellers will be required to amend the listing or will have it removed. Listings that breach the NSW Resale Laws are not allowed on Ticketmaster Resale
For more information, visit the NSW Government's Fair Trading website here.