Please browse our extensive FAQs section as we have lots of useful information regarding ticket purchases and sales. If you are unable to find the answer you’re looking for you can always contact us by submitting a request.
Articles in this section
- What is the Buyer Guarantee? / How am I protected as a buyer?
- When will I receive my ticket?
- What is a Ticketmaster Verified ticket?
- Where are my PDF electronic delivery tickets?
- I’ve forgotten my password/My password has expired.
- Why does my ticket have someone else's name on it?
- Can I get a refund or exchange?
- I have contacted your Customer Service team but have not received a response.
- I have been linked to your site from Ticketmaster.com.au. How did this happen?
- What are General Admission (GA) Tickets?