Please make sure you treat your tickets like cash and store them safely. Please do not post photos or display them on social media to prevent fraudulent behaviour. If your barcodes are affected or damaged, the ticket may not be valid at the event. As we are a secondary marketplace, we don’t have the ability to reissue or duplicate lost or damaged tickets.
Articles in this section
- What is the Buyer Guarantee? / How am I protected as a buyer?
- When will I receive my ticket?
- What is a Ticketmaster Verified ticket?
- Where are my PDF electronic delivery tickets?
- I’ve forgotten my password/My password has expired.
- Why does my ticket have someone else's name on it?
- Can I get a refund or exchange?
- I have contacted your Customer Service team but have not received a response.
- I have been linked to your site from Ticketmaster.com.au. How did this happen?
- What are General Admission (GA) Tickets?