If you have been charged twice, please contact us and provide the full details, amounts charged, type of credit card, last 4 digits on the card and include screenshots of both transactions on your statement.
Articles in this section
- What is the Buyer Guarantee? / How am I protected as a buyer?
- When will I receive my ticket?
- What is a Ticketmaster Verified ticket?
- Where are my PDF electronic delivery tickets?
- I’ve forgotten my password/My password has expired.
- Why does my ticket have someone else's name on it?
- Can I get a refund or exchange?
- I have contacted your Customer Service team but have not received a response.
- I have been linked to your site from Ticketmaster.com.au. How did this happen?
- What are General Admission (GA) Tickets?